tag:blogger.com,1999:blog-3679544.post2712064336940019809..comments2008-02-02T18:38:56.118-08:00Tobinhttp://www.blogger.com/profile/11328911669141747564noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-3679544.post-28653767544894485412008-02-02T18:30:00.000-08:002008-02-02T18:30:00.000-08:00i went through the same thing. i had some problems with google and waded my way through their "help" system and wound up at their forums.<BR/><BR/>for when you need to talk to someone on the phone, i've found this site pretty useful.<BR/><BR/>http://www.gethuman.comDanhttp://www.blogger.com/profile/13206794562800508963noreply@blogger.comtag:blogger.com,1999:blog-3679544.post-56475420220814926842008-02-02T12:24:00.000-08:002008-02-02T12:24:00.000-08:00A perfect demonstration of the truth:<BR/><BR/>If you are a little guy, you are not Google's customer. If you are just a "user", you are definitely not their customer.<BR/><BR/>Google is an advertising company, and they prefer bigger clients.<BR/><BR/>If you are a big AdWords or AdSense client, you get support from Google. (If you're really big, they'll talk to you on the phone.)<BR/><BR/>To me, that attitude is short-sighted.Richhttp://www.blogger.com/profile/15852265809274399143noreply@blogger.comtag:blogger.com,1999:blog-3679544.post-29488974955013385352008-02-02T05:49:00.000-08:002008-02-02T05:49:00.000-08:00Clearly the solution is to read this rant in an entertaining way, perhaps dressed up in a chicken suit, upload it to YouTube, then submit it to Digg etc. and hope it enters the gestalt.<BR/><BR/>-AndrewAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-3679544.post-38899761237755288252008-02-02T00:30:00.000-08:002008-02-02T00:30:00.000-08:00"Sorry we're all busy making Web 3.0, but if you just wait a bit that'll fix all your problems! Thanks, the Google family ^_^"<BR/><BR/>I remember back when there were a few people who actually responded to feedback sent to the Tellme public feedback alias. Every once in a while a question or complaint would get forwarded to me if it was phone related. Kinda cool I thought. That stopped and one day I was curious and checked who was subscribed to the feedback mailing list. Not a single person. Empty. Guess it wasn't important.samnoreply@blogger.com